Privacy Policy

This Privacy Policy explains how Trucking Life Academy LLC (“Trucking Life,” “we,” “us”), based in Dalton, GA, collects, uses, and shares information when you use https://truckinglifewithshawn.com and our related services. By using the site or submitting a form, you agree to this policy.

Information we collect

Information you give us. When you fill out a form — a school application, a founder or sponsor inquiry, a newsletter or lead sign-up, or a directory submission — we collect what you enter, which may include your name, email address, phone number, city and state, and details about your interest in our training or services.

Information collected automatically. We use privacy-friendly, cookieless website analytics to understand aggregate traffic (for example, which pages are popular). We do not use these analytics to build advertising profiles of you. Our forms use a bot-check (Cloudflare Turnstile) to prevent spam.

How we use your information

• To respond to your application or inquiry and follow up with you.
• To send you information you asked for, such as newsletter updates or resources.
• To send text messages only if you opt in — see our SMS Terms & Conditions.
• To operate, secure, and improve the site.
• To meet legal and regulatory obligations.

Text messaging (SMS)

We send text messages only to people who explicitly opt in on one of our forms. Your consent to receive texts is never a condition of enrolling, purchasing, or using any part of the site. You can opt out at any time by replying STOP. Full details, including message frequency and how to get help, are in our SMS Terms & Conditions. When you opt in, we keep a record of the consent you gave — the disclosure you agreed to, its version, and when — so we can honor your choice and our own obligations. We do not share or sell mobile phone numbers or SMS consent to third parties or affiliates for their own marketing.

Navigator accounts

A free Navigator account lets your setup follow you between devices. This section describes what an account holds and — just as importantly — what it deliberately does not.

What you give us when you sign up. Your first name, your email address, and — only if you choose to give it — a phone number. The phone number is optional and the account works fully without it. We do not ask for your last name, your address, your carrier, your DOT or CDL number, or a date of birth.

How you sign in. By email, with a six-digit code we send you each time. There is no permanent username and no password: we do not create one for you, we never ask you to choose one, and there is therefore no password of yours for us to store or to lose. The sign-in code is a transactional message, part of operating your account, and is separate from any marketing email — you receive sign-in codes whether or not you agreed to marketing, and agreeing to marketing is never a condition of having an account.

Where accounts live. We use Supabase as our account and database provider. Supabase stores your account record, handles sending your sign-in codes, and holds the account data described below, on our behalf and under our instructions.

What your account saves for you. If you are signed in, the Navigator keeps a copy of the setup you have entered so it can be restored on another device or after you reinstall:

• your saved truck profile — the dimensions, weight and configuration you entered;
• your route preferences — the routing options you chose;
• your hours-of-service clocks, which are the values you typed in. These are informational and are not a compliance record; the Navigator is not an ELD and does not record duty status. See our Terms of Service.
• your onboarding state — which setup steps and briefings you have already completed, so you are not asked twice.

That list is the whole list, and the database enforces it: it will reject a record that is not one of those four kinds.

What we deliberately do not store. This is a decision, not an omission. We do not keep live GPS or location history, we do not keep the destinations you enter, we do not keep the searches you type, and we do not keep the routes the Navigator generates for you. Your position is used on your device, in the moment, to draw the map and guide you, and it is not sent to us to be kept. We chose this because a record of where a driver has been is the most sensitive thing this product could hold, and the safest way to protect it is not to have it.

To keep the service running and its costs bounded, we do count how many routing and search requests are made — by month, by which feature was used, and against your account. Those counts are numbers only. They contain no name, email, phone number, position, destination, search text, or route.

Consent records. When you answer the marketing questions at signup, we record your answer, the exact wording you were shown, its version, and when — for both the “yes” answers and the “no” answers. That record is how we can prove we are honoring what you chose.

Withdrawing consent. You can turn marketing off at any time from your account screen, by using the unsubscribe link in an email, or by emailing us. Withdrawal is recorded as a new entry rather than by editing the old one, so both your original choice and your change of mind are preserved. Once withdrawn, you are excluded from future marketing sends and from the contact exports described next.

Marketing contact exports (Stan Store). When we run an email campaign, we manually export a CSV of the contacts who have a current recorded consent to marketing email, and upload it to Stan Store, the platform we use to send those campaigns. The export contains name and email address for consenting contacts only. It is not automatic, it is not continuous, and anyone who has withdrawn consent is absent from it. Your truck profile, preferences, clocks, and usage counts are never part of it.

Deleting your account. You can delete your Navigator account from the account screen. Doing so removes your sign-in identity, your account profile, and the truck setup, route preferences, clocks and onboarding state stored for you. Two things remain, on purpose: your consent records, because a record proving you asked not to be contacted has to outlive the account for us to keep honoring it; and anything the Navigator saved on your own device, which stays there until you clear it or uninstall. You can also email us to request deletion.

How long we keep it. Account data is kept while your account exists and is removed when you delete it. Consent and unsubscribe records are kept as long as we need them to honor your choices and meet our obligations. Usage counts are kept for cost and capacity reporting.

Security, honestly stated. Account data is protected by per-account access rules enforced in the database, so one driver’s records are not reachable by another, and by access controls on our side. We use reputable providers and keep the number of places your information lives small. But no service is perfectly secure, and we cannot guarantee that your information will never be accessed without authorization. Your email account is part of that picture: because sign-in is by emailed code, anyone who can read your email can sign in as you.

How we share information

We do not sell your personal information, and we do not share it with third parties for their own marketing. We do rely on companies that operate parts of the service for us, and your information passes through them. We share it only in these limited ways:

• Service providers who operate the site on our behalf — for example, our hosting provider, Supabase (accounts, database, and sign-in code delivery), Stan Store (email campaigns to contacts who consented), our map and routing provider, our bot-check provider, our email provider, and our text- messaging provider — and only as needed to provide the service.
• Legal reasons — if required by law, or to protect our rights, safety, or property.
• Business transfers — if the business is involved in a merger, acquisition, or sale of assets, subject to this policy.

Affiliate links

Some links on our site are affiliate links, including Amazon and Truck Parking Club. As an Amazon Associate, Trucking Life earns from qualifying purchases made through store links, and we may earn a commission on Truck Parking Club reservations. Using an affiliate link does not change your price, and partnerships never change organic directory rankings.

Data retention

We keep your information for as long as needed to provide our services and for legitimate business or legal purposes, then delete or de-identify it. You can ask us to delete your information at any time (see “Your choices”).

Your choices

• Text messages: reply STOP to any message to opt out, or email us.
• Email: use the unsubscribe link, or email us to be removed.
• Access or deletion: email us to request a copy of, or the deletion of, the information we hold about you.

Children’s privacy

Our services are intended for adults pursuing a commercial driving career and are not directed to children under 13. We do not knowingly collect information from children under 13.

Third-party sites

Our site links to third-party sites (such as YouTube, our store partners, and Truck Parking Club). Their privacy practices are their own; please review their policies.

Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

Contact us

Questions or requests about your privacy? Email privacy@truckinglifewithshawn.com.